Help:

How to Contact Us

We are committed to serving our customers We Are Committed To Serving Our Customers!

Please contact us if you have any problems, requests, or questions. We work hard to give our customers a great shopping experience at Off the Grid Outpost.

You can contact us in a number of different ways:

Customer Care Department:

E-mail us: If you have not placed an order yet, please send your email to sales@offthegridoutpost.com . If you already have an order # please send your email to customerservice@offthegridoutpost.com (We will get back to you within 24 business hours). Our hours are Monday - Friday, 9 AM - 6 PM Eastern Standard Time). At this time, we only ship to US addresses.

Returns Department:

E-mail us: customerservice@offthegridoutpost.com
Email is the best way to contact us.

Standard Mail:

IntelaStores

(No refund will be issued if you return your order to this address. Authorized returns are sent to our warehouse not this address)

Valley Center, CA 92082

Phone: For customer service, please email your request to customerservice@offthegridoutpost.com as email works best to serve you faster

Messages or inquiries sent via standard mail or fax will be addressed within 7 working days of the time stamp or postmark.

We look forward to hearing from you!

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